balance to okpay card

  • Last Post 3 weeks ago
Jorge R. posted this 3 weeks ago

Why can not I transfer my account balance to the card? I get the message "Using the rest of the funds is not possible because they were obtained from cryptocurrency trading or other activity involving cryptocurrencies." and yes i load my balance by bitcoin and I want to transfer to the card to use, what sense does it have to have the option to top up the balance with bitcoin and then not be able to transfer to the card to make cash or use online shopping? I'm disappointed

OKPAY Admin posted this 3 weeks ago

Dear Jorge R.,
You can use Bitcoin to top up your OKPAY wallet, but unfortunately, the card issuing bank prohibits to top up OKPAY Card with funds obtained from cryptocurrency trading and other transactions involving cryptocurrencies. You can see this notification on the OKPAY Cards page.
This restriction is only for OKPAY Card.
You can cash out crypto any other way that you can find in your OKPAY Profile using this link